Privacy Policy

1. General Principles
1.1. This Privacy Policy applies to customers (hereinafter referred to as “Customer”) of the online store www.nordenbeauty.com, owned by Norden Vision OÜ, registration code 14173557, located at Katusepapi 6, Tallinn (hereinafter referred to as “Nordenbeauty.com”).
1.2. This Privacy Policy governs the collection, processing, and storage of personal data in accordance with the applicable laws and regulations of Estonia, Latvia, and Lithuania, ensuring compliance with the European Union General Data Protection Regulation (GDPR).
1.3. Nordenbeauty.com reserves the right to amend this Privacy Policy in response to changes in legislation or business environment. Any updates will be published on our website. If a Customer places an order before such amendments take effect, the Privacy Policy at the time of the order shall apply.
1.4. By using Nordenbeauty.com, the Customer acknowledges that they have read and agree to the terms of this Privacy Policy.

2. Collection and Use of Personal Data
2.1. Nordenbeauty.com collects and processes personal data provided by the Customer when creating an account, making a purchase, or subscribing to our newsletter.
2.2. The following personal data may be collected:
Name and surname
Email address
Phone number
Shipping and billing address
Payment details (processed securely via third-party payment providers)
Order history and preferences
2.3. Nordenbeauty.com uses personal data for the following purposes:
Processing and fulfilling orders
Managing customer relationships and providing customer support
Sending order confirmations and tracking information
Sending marketing communications with Customer consent
Improving website functionality and customer experience
Complying with legal obligations
2.4. The legal basis for processing personal data is the performance of a contract, legal obligations, and legitimate business interests, as well as Customer consent where applicable.

3. Data Storage and Protection
3.1. Nordenbeauty.com implements appropriate security measures to protect personal data from unauthorized access, disclosure, alteration, and destruction.
3.2. Personal data is stored only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
3.3. Payment transactions are processed securely via third-party payment providers, and Nordenbeauty.com does not store payment card details.

4. Sharing of Personal Data
4.1. Nordenbeauty.com does not sell or rent personal data to third parties.
4.2. Personal data may be shared with third parties in the following cases:
Logistics and delivery partners for order fulfillment
Payment processing providers for secure transactions
IT service providers to maintain website security and functionality
Legal authorities if required by law
4.3. All third-party service providers are contractually obligated to ensure the confidentiality and security of personal data.

5. Customer Rights
5.1. Customers have the right to:
Access their personal data
Request correction of inaccurate or incomplete data
Request deletion of personal data (subject to legal retention obligations)
Restrict or object to data processing
Withdraw consent for marketing communications at any time
Request data portability where applicable
5.2. To exercise these rights, Customers can contact Nordenbeauty.com at info@nordenbeauty.com.

6. Cookies and Tracking Technologies
6.1. Nordenbeauty.com uses cookies and similar tracking technologies to enhance website functionality and improve user experience.
6.2. Cookies may be used for the following purposes:
Ensuring website functionality
Analyzing website traffic and performance
Remembering Customer preferences
Displaying relevant advertisements
6.3. Customers can manage cookie preferences via browser settings. Blocking cookies may affect website functionality.
6.4. Third-party analytics services (e.g., Google Analytics) may collect anonymized data for statistical purposes.

7. Data Transfers Outside the EU
7.1. Nordenbeauty.com primarily processes personal data within the European Economic Area (EEA). If data is transferred outside the EEA, appropriate safeguards are implemented to ensure data protection.

8. Updates to the Privacy Policy
8.1. Nordenbeauty.com reserves the right to update this Privacy Policy to reflect changes in legal requirements or business practices. The latest version will always be available on our website.

9. Contact Information
For any questions regarding this Privacy Policy or personal data processing,

Customers may contact us at:

Norden Vision OÜ

Reg. No: 14173557

Email: info@nordenbeauty.com

Address: Katusepapi 6, Tallinn, Estonia

This Privacy Policy is effective as of 01.01.2025.